Contact Rectory

Rectory is passionate about creating new homes with character, carefully designed around the needs of our customers, balancing practicality with timeless design, and creating developments that respond to and blend with their unique surroundings.

By submitting this form, you confirm you are happy for a member of our Sales Team to contact you. For future correspondence please confirm your preferred methods of contact:

After Sales

Your After Sales Team is happy to assist you with all your warranty concerns during regular business hours
01844 295100

9:00AM – 5:00PM, Monday – Friday

Emergency after hours

Please call our After Hours Emergency Support Line if you experience any of the following issues outside of business hours:


• Complete loss of heat  during winter months

• Complete loss of electricity

• Complete loss of water or sewer blockage

• Major plumbing leaks

• Security issues with external doors Additionally, we can provide advice for you to help mitigate further damage until After Sales Department reopens with the following item:


• Water penetration into your home

During these times, an out of hours  representative will respond within one hour. Our aim will be to have the original contractor correct the problem


If this cannot be arranged, we will help you manage the situation until we can address it during the next business day.


Any item not mentioned is not considered an emergency


Important

For fire, gas leaks, and carbon monoxide leaks contact your local Fire Department or  British Gas on 0800 111 999

0121 206 2863 5:00PM – 9:00AM, Monday – Friday 24 hours service  - Weekends and Holidays


For all sites attended to by Rolec Plumbing Group services please contact their emergency number which is 0845 643 9994