YOUR 10 YEAR WARRANTY COVER
With the Premier Guarantee Warranty, you have the benefit of being covered against structural faults or defects which may arise within 10 years of the build completion date.
How this warranty benefits you
Structural faults can be extremely expensive to fix, and may not be covered by your standard buildings insurance policy, so having adequate protection in place is hugely important and will give you piece of mind.
Having a Premier Guarantee warranty means you'll be looked after by one of the country's leading structural warranty providers which has helped many homeowners throughout the country overcome major issues with their homes.
Premier have a dedicated claims team who will provide all the advice you need to get things sorted as quickly as possible as well as a free resolution service.
Your new Rectory home has the benefit of a 10 years structural warranty cover from the build completion date. Premiers own surveyor team make the final checks and issue what is called a 'Certificate of Acceptance' once they are happy that the house is ready to be lived in.
Defects Insurance Period years 0 to 2
During the first 2 years of cover for New Homes, known as Defects Insurance Period, if you do find any problems with your home, it will be up to Rectory to put things right. You will need to relay these to our Customer Services Department.
Structural Insurance Period years 3 to 10
Your first point of call will be to call Premier Guarantee and let them know about your issue. They will then be able to tell you if you are covered under your warranty. They provide protection for the following elements of your home:
Load bearing parts of ceilings, floors, staircases, walls and roofs
Non-load bearing partition walls
Chimneys and flues
External finishing surfaces (including rendering)
Floor decking and screeds
Wet applied plaster
Double or triple glazed panes to external windows and doors
If you would like more information on how these are covered, you can check your policy document which will be given to you on legal completion usually by your solicitor.